Personal Information We Collect

We collect the following information to provide our services and communicate with you:

Contact Information: Name, address, phone number, email address, and payment details.

Device & Browsing Information: Browser type, IP address, time zone, cookies, pages viewed, search terms, and interactions on our website.

Service Information: Details regarding service requests, appointments, and communications.

SMS/Text Messaging Information: Phone number, consent status, and opt-in/opt-out records.

By providing your mobile phone number and agreeing to receive SMS messages from Val Home Solutions,

you consent to receive automated text messages from us. Message and data rates may apply. Message frequency may vary.

How We Use Your Personal Information

We use your information to:

Provide services, process orders, and respond to inquiries.

Send SMS/text messages for service updates, promotions, or informational content only to those who have opted in.

Detect and prevent fraud or unauthorized activity.

Improve our website, services, and advertising campaigns.

SMS/Text Messaging:
We send SMS messages only to recipients who have explicitly opted in. Messages may include service reminders, promotions, updates, or other relevant information. Message frequency may vary. Standard message and data rates may apply.

Recipients may withdraw consent to receive SMS/text messages at any time by replying STOP to any message or contacting us at

Valentin@valhomesolutions.com.

Marketing or Promotional Emails:

You may opt out of marketing or promotional emails at any time by using the unsubscribe link included in our emails.

Opting out of marketing emails will not affect your receipt of transactional or service-related communications that are required to fulfill our services.

How We Collect Consent

We collect SMS/text messaging consent through:

Website forms with clear opt-in checkboxes.

Verbal consent during phone or in-person interactions.

Other explicit consent methods in compliance with applicable laws.

Recipients may withdraw consent at any time by replying STOP to any message or contacting us at Valentin@valhomesolutions.com.

HOW DO WE PROTECT VISITOR INFORMATION?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

DATA SHARING COMMITMENT

WE DO NOT SELL YOUR DATA

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Behavioral Advertising

We may use your information to provide targeted advertisements. If you wish to opt out of targeted advertising, you can contact us directly at Valentin@valhomesolutions.com.

Your Rights

All recipients may:

Opt out of SMS/text messages at any time by replying STOP.

Request access, correction, or deletion of their personal data by contacting us at Valentin@valhomesolutions.com.

If you are a European resident, you also have the right to:

Access, correct, or delete your personal information.

Be informed if your data is transferred outside Europe.

Data Retention

We retain personal information only as long as necessary to provide services or as required by law. SMS opt-in records are kept to demonstrate consent and compliance and may delete them upon request.

Minors

Our services are not intended for individuals under 18 years of age.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website: https://valhomesolutions.com/home

Contact Us

If you have any questions or wish to exercise your rights, you may reply HELP via text or contact us at
Email: Valentin@valhomesolutions.com

Website: https://valhomesolutions.com/home